We run your production environment with the rigour of a Site Reliability Engineering team. Our SRE practice covers SLI/SLO definition and measurement, error budget policies, incident response with blameless postmortems, on-call automation and escalation, and continuous capacity planning.
We implement comprehensive observability — golden signals, distributed tracing, log aggregation and business-level metrics. Our managed operations include patch management, security hardening, backup verification, disaster recovery drills and continuous cost optimisation with rightsizing recommendations and reserved capacity management.
What We Offer
24/7 Production Support
SLO/SLI Definition & Measurement
Incident Management & Postmortems
On-Call Automation & Escalation
Capacity Planning & Autoscaling
Backup & Disaster Recovery Testing
Security Patching & Hardening
Continuous Cost Optimisation
Runbook Automation
Game Days & Chaos Engineering
How AI Powers This Service
AI-powered reliability engineering:
• Predictive Capacity Planning — ML forecasts resource needs from usage patterns
• Automated Incident Triage — ML classifies and routes alerts to the right team
• Root Cause Analysis Assist — AI correlates metrics, logs and traces
• Automated Runbook Execution — common remediation steps executed safely
• Cost Anomaly Detection — real-time identification of spend deviations